Presented by John Abelt and Nikhil Krishnan at Microsoft Ignite 2025, this session explores how C3 AI Agentic Process Automation enables scalable, intelligent enterprise workflows.

Transforming Enterprise Workflows with C3 AI Agentic Process Automation

Overview

This Microsoft Ignite 2025 breakout session, led by John Abelt and Nikhil Krishnan, demonstrates the potential of C3 AI Agentic Process Automation to revolutionize enterprise workflows. Unlike traditional rules-based robotic process automation (RPA) systems, C3 AI’s platform allows end-users to describe, deploy, and monitor both fully automated and human-in-the-loop workflows, with a focus on intelligence, adaptability, and large-scale data integration.

Key Topics Covered

• Introduction to Agentic Process Automation:
  • The platform enables users to build sophisticated workflows by leveraging both enterprise and external data sources.
• Case Studies:
  • Real-world applications from Shell, Nucor, Dow, and pharmaceutical companies underscore the platform's versatility—in supply chains, finance, and more.
• Workflow Monitoring and Tools:
  • Demonstrates intelligent workflow monitoring, evaluation tools, and management of unstructured output.
• Data Fusion and Ontologies:
  • Shows how complex data fusion and ontology setup aid in intelligent analysis, such as supply chain delay simulations.
• Live Demo:
  • Walkthrough of the Studio interface and a financial services application, including a deep dive into flexible banking ontology structures.

Practical Insights

• Automation Beyond RPA:
  • The session emphasizes adaptability and reliability, positioning agentic process automation as a step forward from traditional workflow engines.
• Intelligent Data Usage:
  • Discusses how the platform models and utilizes complex, multi-source data for real-time analytics and advanced decision-making.
• User Empowerment:
  • Enables users, including non-developers, to create tailor-made workflows by describing process intents rather than coding logic.

Who Should Watch

Technology professionals interested in next-generation automation, workflow architects, and enterprise IT decision-makers will find actionable insights for adopting intelligent automation at scale.

This session is part of the Microsoft Ignite 2025 series. For more sessions, visit ignite.microsoft.com.