Microsoft Events presents how John Luna and Alfredo Patron showcase the impact of AI and Azure in scaling smart eyewear and connected retail. Learn about secure, real-time device management and technology partnership strategies.

Scaling Innovation in Smart Eyewear and Connected Retail with Azure and AI

This Microsoft Ignite 2025 breakout session (BRKSP491) brings together industry leaders to discuss how cutting-edge Azure services and AI technology are empowering companies like EssilorLuxottica and their new Nuance Audio division to innovate at scale.

Key Topics

• AI-Driven Hearing Enhancement: Advanced beamforming techniques powering Nuance Audio's smart eyewear enhance hearing experiences using real-time AI.
• Device Management at Scale: TeamViewer enables secure remote operations—controlling thousands of devices globally via Azure connectivity.
• Customer Experience Transformation: Smart glasses deliver a ‘wow effect’ for end users, backed by satisfaction metrics and real-world feedback.
• Retail Efficiency & Growth: Azure-based solutions streamline store technology management, driving sales and operational efficiency.

Technology Partnership

• Collaboration between TeamViewer, Microsoft Azure, and EssilorLuxottica highlights technology alignment, buy/build/partner decision-making, and the strategic value of cloud platforms for global retail markets.

Chapters Overview

• 0:00 Overview: Digital Technology Transforming Customer Experiences
• 1:20 EssilorLuxottica Company Overview
• 4:23 Core Features: Beamforming and AI-Driven Enhancement
• 7:28 Smart Glasses Customer Experiences
• 9:48 Satisfaction and Real-World Impact
• 10:13 TeamViewer and Microsoft Partnership Discussion
• 16:23 Managed Store Technology Experiences
• 19:19 Collaboration Approaches
• 20:22 Partner Value Discussion

Learn More

Access further Microsoft Ignite sessions for deep dives into Azure, AI, and retail innovation at ignite.microsoft.com.