Drive Growth, Profitability and Resilience with Agentic Supply Chains
Presented by Chris Burchett, Armando Duran, and Yury Gomez at Microsoft Ignite 2025, this session demonstrates how AI-driven agents, Microsoft Fabric, and unified data strategies are reshaping supply chain management for businesses.
Drive Growth, Profitability and Resilience with Agentic Supply Chains
Session Overview
This breakout session from Microsoft Ignite 2025 dives into how supply chains are shifting from reactive processes to intelligent, AI-powered networks. Experts from Microsoft, Cummins, and Blue Yonder discuss real-world examples highlighting the impact of agentic supply chains on business growth, profitability, and resilience.
Key Topics
- Unifying Supply Chain Data Platforms: Transitioning from siloed systems to integrated, centralized data platforms leveraging Microsoft technologies such as Microsoft Fabric and Azure AI.
- AI Agents in Operations: Deployment of AI agents for real-time logistics optimization, predictive insights, and automated orchestration across planning and fulfillment workflows.
- Collaboration Case Study: Insights into the Cummins and Blue Yonder partnership, demonstrating modernization of supply chain systems for global operations.
- Sustainability and Reverse Logistics: Strategies for optimizing logistics, handling returns, and enhancing cost analysis through automation and advanced analytics.
- Synchronized Operations: Discussion of the journey and solutions required to move supply chains from fragmented, manual processes to synchronized, AI-driven networks.
Speaker Contributions
- Chris Burchett: Outlined the technical architecture for unifying supply chain data and integrating AI capabilities.
- Armando Duran: Shared Cummins’ mission-driven approach and real-world experience in supply chain modernization using Microsoft tools.
- Yury Gomez: Explored manufacturing and operational outcomes, focusing on data-driven and autonomous supply networks.
Featured Microsoft Technologies and Solutions
- Microsoft Fabric: Data engineering platform for centralizing and synchronizing supply chain data.
- Azure AI and Machine Learning Services: Offer real-time forecasting, predictive analysis, and intelligent workflow automation.
- Agentic Supply Chain Concepts: Use of autonomous, AI-powered software agents to self-orchestrate supply chain processes.
Additional Resources
- Microsoft Fabric Data Engineering Plan
- Microsoft Manufacturing Solutions
- Microsoft Copilot AI Agents
- Dynamics 365 Supply Chain Management
- Creating a Resilient Supply Chain Using Connected Data Chains
- Customer Story: CH Robinson & Azure AI Studio
Related Sessions
Session Chapters
- Introduction to Partners: Cummins and Blue Yonder
- Supply Chain Modernization Journey
- Unified Data Platform using Microsoft Fabric
- Implementation of AI Agents in Operations
- Real-World Case Studies & Lessons Learned
For organizations seeking to modernize and future-proof their supply chains, this session highlights proven strategies and Microsoft solutions to help drive sustainable growth and operational excellence.